Emergency

In the event of an emergency during clinic hours, please call ahead at (09) 281 3481 and proceed directly to Ellerslie Veterinary Clinic.

Standard hours emergency

In the event of an emergency during clinic hours, please call ahead and proceed directly to Ellerslie Veterinary Clinic.

We are open from 7.30 am to 6:00 pm on weekdays, and from 9 am to 12 pm on Saturday.

199 Main Highway, Ellerslie 1051, Auckland
(09) 281 3481
Call usGet Directions
Consultation hours
Mon-Fri
7:30am - 6:00pm
Saturday
9:00am - 12:00pm
Sunday
CLOSED
Public Holidays
CLOSED

After hours emergency

For after hour emergencies, please call the VS A&E Emergency Veterinary Care on (09) 320 5645.

TIP: Save your closest emergency clinic number in your phone for quick access if there’s an emergency.

After hours

Animal Emergency VSA (Sylvia Park)

New Zealand
(09) 320 5645
https://animalemergency.co.nz/
After hours

Animal Emergency VSA (Auckland West)

New Zealand
(09) 849 2121
https://animalemergency.co.nz/

Poisoning and chocolate ingestion

Potential pet poisoning

In case of a potential pet poisoning please call us during our opening times or after-hours services. Focusing on dogs, cats, horses, and birds, we think the American ASPCA Animal Poison Control Center (APCC) free mobile App is very helpful for owners to quickly identify over 300 potential everyday hazards and provides crucial information about the severity of the problem and critical next steps.

Information found in the app comes from the expert veterinary staff at APCC, which has handled over 2.5 million cases of pets exposed to potentially toxic substances.
Get the APCC app

Chocolate ingestion

We find this tool useful for you to assess if we should see your dog in the case of chocolate ingestion:

What to do in an emergency

If your pet has had an accident or is showing any of the following symptoms, they require emergency care. 


Signs of an emergency:

  • Distress or drooling after eating a bone or other object

  • Excessive coughing, vomiting or diarrhoea

  • Fatigue causing pet to collapse

  • Straining to urinate or defecate

  • Overheating or heatstroke

  • Ingesting of poison (rat bait, snail pellets, human medication)

  • Changes to breathing (faster breathing, harder breathing or panting excessively)

Steps to take

Stay calm and assess the situation

Remain calm and ensure you and your pet are removed from further harm.

Handle your pet carefully

Remember when handling your pet that they are in pain/distressed and may act unpredictably.

Call ahead if possible

Call us or the nearest emergency center for immediate first aid advice and to allow them to prepare for your arrival. *First aid does not replace veterinary treatment.

Help your pet safely to the car

Towels/bedding may make it easier for you to carry your pet into the car, especially if they are in pain or unable to walk.

Transport safely

Drive safely to the vet and take someone with you, if possible, to monitor your pet on the journey. Call the vet for assistance getting your pet out of the car if required.